Forums » Support & Bug Report

List of newest posts

    • July 8, 2020 5:29 AM HKT
    • I want my account to be deleted so I  can register as an artist

    • August 16, 2018 4:40 PM HKT
    • Thanks for reporting. Upon checking, it seems that the song you want to submit is already on our playlist. If you want to link the song to your artist profile, please submit an ownership request for us to review. Thank you!

    • August 16, 2018 4:30 PM HKT
    • Is there a limit when uploading songs? We are having an error when trying to upload a second song. Thanks admins!

    • June 11, 2018 6:09 PM HKT
    • delete account so you can register again as an artist.


      Let us know if you are ready to delete your account so we can delete it already. thanks!

    • June 9, 2018 2:10 AM HKT
    • how can I update my status to from regular to artist, so that I can share our own music? thanks!

    • March 9, 2020 8:28 PM HKT
    • Hello, we already removed the following songs in Rakista Radio Playlist:

      In Your Eyes
      If You Were Here

    • March 6, 2020 11:49 AM HKT
    • Hingi lang po sana ng tips/ways on how to turn down our song here in rakista radio? Please thank you!

    • December 27, 2019 10:12 PM HKT
    • Hello, the artist name has been changed. Thank you.

    • December 25, 2019 12:03 PM HKT
    • Good day Rakista Radio, 

      May problem po yung name ng artist namin ang naka indicate po is yung name po ng Facebook account ko hindi po yung name ng band. Papano kaya gagawin namin? 

      Ang name ng song is "KING" by ROOD pero account name ko po yung nakalagay. 

      I hope matulungan niyo po kami. 


      Merry Christmas and Happy New Year. 

      Thank you. 

    • December 1, 2019 12:18 PM HKT
    • Nag submit po ako nang 3 songs namin. Kaka approve lang po. Tapos nung e search ko using our band name, 1 song lang yung lumabas. Nag search ako using the title of one of the songs na hindi lumalabas kapag band name ung sini-search, ang artist name is yung linked facebook account ko.

      I think what happened is, na upload ko yung first 2 songs nang hindi ko pa na papalitan yung artist name nung account. Kaya nung na approve, yung artist name upon submission parin yung naka lagay.

      Possible po ba na matulongan ako nang mga admin na palitan yung artist name nung approved songs, or kailangan ko talaga e re submit yung mga kanta? baka po kasi mag take time na naman yung review/approval process.

      Sana matulongan nyo po ako mga sir. Thanks in advance.

    • October 8, 2019 9:10 PM HKT
    • Chatroom is no longer loading :(

    • September 25, 2019 3:36 AM HKT
    • Good morneeeeng sa lahat, may schedule ba para mag request ng songs? Di kasi ako ako maka request. Requests are unavailable, please try again soon/later. 

    • September 8, 2019 3:57 PM HKT
    • Kap Ridz di makapag request ng song error lumalabas pag nagrerequest ako ng kanta..

    • June 29, 2018 9:51 PM HKT
    • Largest file is 6.67 MB. I am able to upload the songs a few minutes ago so I guess the server is just too busy last night when I tried. Thanks!


    • June 29, 2018 12:40 PM HKT
    • what's the file size ? 

    • June 29, 2018 12:21 PM HKT
    • I am having issues uploading our original songs to the site for approval.  The size is less than 25MB and the bitrate is 320kbps. I even tried reducing the bitrate to 190kbps but still no dice. Here are the screenshots


    • June 5, 2018 8:13 PM HKT
    • yes login via facebook na lang to prevent bot and spams. 

    • February 16, 2018 8:24 PM HKT
    • Hi guys, not an error but maybe just some questions. How come through facebook nalang pwedeng mag login? Hindi na ba pwedeng mag create lang ng account? Kasi I created an account for my band in the past few months now I can't log in to it anymore. Thanks in advance guys. Rock on!

    • January 9, 2018 1:26 PM HKT
    • If you found errors on using the site kindly report here with screenshot. Thanks!

    • June 21, 2019 3:29 PM HKT
    • if your small business and are you warried about it then dont wry we are here to help in your business by giving you value to your business and will make marketing for your business just click and see our cost. buy indian instagram followers

    • February 15, 2019 12:57 PM HKT
    • Hello! I've been trying to submit our song but it was not working. I keep getting a message that the song could be on Playlists already but it was not. I tried to do it using computer browser and the app but both of them got the same error message. I already searched the song but no results found as expected. Thank you.

    • June 14, 2018 12:04 PM HKT
    • If you registered as a "Regular" and wants to convert to "Artist" simply delete your account and register again as an artist. Go to settings and click Delete acount.